Returns and Refunds
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1. The buyer, using the Return Form attached as Annex B to these terms and conditions, can withdraw from the purchase within a period of 15 (fifteen) calendar days from the delivery date, and return the product. The product must be in the same condition in which it was received, unused and in its original packaging or similar packaging.
2. The buyer is responsible for return shipping costs. Once we have received the product, we will provide a full refund within 14 (fourteen) days.
3. Returns of personalized products or products that have been used will not be accepted.
Annex B:
Return Form
Please send to element-art at the email info@elemet-art.es
With this document I inform you of my decision to withdraw from the purchase of the product _________________________________ (please describe the product and date of purchase) made in the Element-art virtual store.
The product was delivered to me on the date of ____________ (please indicate the date of receipt).
The product will be returned in the original packaging or similar, to the address of Element-art,
Calle Naranjo 18, Portal 2, 6A, 04720 Aguadulce, Spain.
Signature________________________
Name and surname of the buyer
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